> ## Documentation Index
> Fetch the complete documentation index at: https://resources.iqpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Programs

> Configure and manage benefit programs.

Programs are the rules that control how your benefit cards work. Each program includes:

* **Products** -- the types of things members can buy (like food, transit, or personal care)
* **Templates** -- how the cards look when members get them
* **Budgets** -- how much money is available and how spending is tracked
* **Networks** -- which payment systems and stores accept the cards (set up with your iQpay representative)
* **Enrollment periods** -- when members can join and how long each benefit cycle lasts (set up with your iQpay representative)

<Note>
  Networks and self-enrollment links are configured by iQpay staff. Contact your iQpay representative to change these settings.
</Note>

## Roles & Permissions

There are three roles for people who manage your organization on iQpay.

| Role                        | What they can do                                                              |
| --------------------------- | ----------------------------------------------------------------------------- |
| **Organization Admin**      | Everything -- manage members, orders, cards, programs, payments, and users    |
| **Organization AP Contact** | Billing-focused access -- view Orders, Invoices, Claims, and payment features |
| **Organization User**       | View and use basic features -- look at cards, members, and redemptions        |

<Tip>
  Only Organization Admins can add or remove members, manage users, and handle billing.
</Tip>