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New Features

  • Clearer Decline Reasons — Declined card events now show a plain-language decline reason category, so you can tell at a glance why a card was declined.
  • Physical Card Order Tracking — Physical card orders now show an External ID column and filter, plus a Requested By field so you can see who placed each order.

Improvements

  • Send Cards — Cleaner Send Cards screen with a consistent progress indicator.
  • Customer Support — Our support team gained better tools to look into card and offer issues, which means faster answers when you contact support.
  • Performance — Large recipient lists are now processed in smaller batches so sends stay fast and reliable.
  • Security — More credentials and sensitive settings moved into secure storage as part of ongoing security hardening.

Bug Fixes

  • Fixed phone numbers not displaying in group member details.
  • Fixed cases where updating part of a member profile could clear other fields.
  • Fixed the wallet link and card design used for some card deliveries.
  • Fixed duplicate resends that could occur after an order failure.
  • Resolved several behind-the-scenes processing issues to keep orders and messages flowing reliably.