- Open Program manager → Programs, select a program, and use its Balance tab for program-specific top-up bills.
- Go to Billing → Invoices for all invoices in the organization.
Top-up bills on the Balance tab
The Top-up bills table shows the amount, status, payment method, PO number, date, bill number, and available actions. You can search by amount, bill number, or PO and filter by status, method, or source.
Use the actions menu to view an invoice or payment receipt. The Download PDF action appears only when a PDF is available.
A top-up bill can appear before the Program Balance changes. The balance is credited only after payment succeeds and settles.
Invoice types
The fees that apply to your program are set in your agreement with iQpay. See Fee Types.
Payment timing and expiry
Invoices that fund Program Balance — program launch and top-up bills — are due on receipt.
An open automatic bill is counted as funding already in motion. If the program’s balance keeps falling, the daily 12:00 AM UTC check can create a follow-on bill once the program’s follow-on window has elapsed (1, 7, or 30 days; new programs use 30). The follow-on bill covers only the remaining shortfall after open bills and processing payments are subtracted.
When other funding removes the shortfall, iQpay can void an automatic top-up bill that is no longer needed. A manual fixed-amount bill is deliberate, so iQpay does not auto-void it as redundant.
When a program closes
Closing a program creates one final close settlement invoice:- Remaining fees are included.
- If the program owes money, the invoice shows the amount due.
- If money is owed to your organization, the invoice shows a credit. Your iQpay representative arranges the payout.
- The Program Balance is brought to $0.