Programs

Programs are the rules that control how your benefit cards work. Each program includes:

Products — the types of things members can buy (like food, transit, or personal care)
Templates — how the cards look when members get them
Budgets — how much money is available and how spending is tracked
Networks — which payment systems and stores accept the cards (set up with your iQpay representative)
Enrollment periods — when members can join and how long each benefit cycle lasts (set up with your iQpay representative)

Networks and self-enrollment links are configured by iQpay staff. Contact your iQpay representative to change these settings.

Roles & Permissions

There are three roles for people who manage your organization on iQpay.

Role	What they can do
Organization Admin	Everything — manage members, orders, cards, programs, payments, and users
Organization AP Contact	Billing-focused access — view Orders, Invoices, Claims, and payment features
Organization User	View and use basic features — look at cards, members, and redemptions

Only Organization Admins can add or remove members, manage users, and handle billing.