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iQpay gives you two ways to review your program’s financial activity: an automatic monthly report sent to your organization, and an on-demand report you can run from the Redemptions page under Card management.

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Monthly Program Report

At the end of each month, iQpay automatically sends your organization a summary report covering your program’s activity for that month. The report includes:
  • Redemptions — total amount redeemed by members
  • Fees — all fees charged during the period
  • Net Redeemed Amount — redemptions minus fees, voids, and returns
  • Program Overview — a general summary of activity across your programs
The report is sent automatically — no action is needed on your end.

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Run a Report

You can run a detailed report at any time from the Redemptions page.
1

Go to Card management → Redemptions

Open the Card management section from the sidebar and select Redemptions.
2

Click Run a Report

Select the Run a Report button at the top of the page.
3

Select a program and date range

Choose the program you want to report on and set your start and end dates.
4

Download your report

Your report downloads as an Excel file.

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What’s in the Report

The report is organized into two sections. Fee Breakdown Summary Totals